[Remote] PM - Operational Development
Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking an experienced and highly organized Project Manager, Operational Development to lead the creation and implementation of a comprehensive, standardized operational plan across all of their technical and field operations. This role acts as an internal consultant, establishing a new Project Management Office (PMO) framework and applying it to key operational areas to drive efficiency and scalability.
Responsibilities
- Develop a Full Operational Plan: Design, document, and gain stakeholder alignment on a complete, end-to-end operational plan that standardizes workflows, roles, and resource allocation across all areas of operations
- Establish PMO Framework: Introduce and implement standardized Project Management Office (PMO) methodology, templates, and governance structures to ensure consistency in project initiation, execution, monitoring, and closing
- Process Formalization: Define, map, and document Standard Operating Procedures (SOPs) for key operational functions, focusing on best practices for efficiency and scalability
- Lead Key Operational Projects: Act as the hands-on Project Manager for high-priority operational initiatives, including: NOC Contract Review and Implementation: Manage the transition or integration related to the NOC contract, ensuring seamless service continuity and defining performance KPIs
Skills
- Bachelor's degree in Business, Engineering, Project Management, or a related field
- 5+ years of experience in Project Management, with at least 2 years focused on Operational Development, Process Improvement, or PMO setup/management
- Proven ability to develop and execute comprehensive operational plans from initial concept to full implementation
- Exceptional skills in verbal and written communication, leadership, and stakeholder management
- PMP (Project Management Professional) or equivalent certification (e.g., PRINCE2, Agile certification) is highly preferred
- Familiarity with the technical operations landscape, particularly in areas like telecommunications, fiber networks, and Network Operations Centers (NOCs), is a significant asset
Benefits
- Medical/dental/vision insurance
- HSA
- FSA
- 401(k)
- Life, disability & ADD insurance
Company Overview
Company H1B Sponsorship