Remote CPAP Support Technician
We are seeking a skilled and experienced Sleep Technician to join our team as a 1099 independent contractor. In this remote role, you will primarily assist patients with CPAP setup, adjustment, and troubleshooting to ensure therapy success. You'll provide technical guidance and support to help patients optimize their sleep therapy experience.
About Happy Health Inc
Happy Health is an Austin-based biotech company with $60M in venture financing and a mission to reinvent healthcare through at-home diagnostics and remote patient monitoring.
Description
Key Responsibilities
- Guide patients through initial CPAP setup via telehealth platform
- Provide comprehensive education on proper CPAP use, maintenance, and care
- Remotely troubleshoot common CPAP issues and equipment malfunctions
- Monitor CPAP compliance data and reach out to non-compliant patients
- Recommend mask adjustments or alternative options to improve comfort and adherence
- Communicate therapy challenges to sleep physicians when necessary
- Conduct follow-up telehealth sessions to assess therapy progress
- Document all patient interactions and technical support provided
- Assist with basic interpretation of sleep data from CPAP machines
Qualifications
- RPSGT (Registered Polysomnographic Technologist) certification preferred OR Respiratory Therapist
- Minimum of 2 years of experience working with CPAP therapy and equipment
- Extensive knowledge of various CPAP machines, masks, and accessories
- Experience in patient education regarding sleep therapy
- Strong technical troubleshooting abilities specific to CPAP equipment
- Excellent communication skills with ability to explain technical concepts clearly
- Patience and empathy when working with patients new to CPAP therapy
- Self-motivated with excellent time management skills
- Available to work flexible hours to accommodate patient scheduling needs
Technical Requirements
- Reliable high-speed internet connection
- Quiet, private workspace for patient telehealth sessions
- Current computer system meeting our software requirements
- Smartphone with camera for virtual demonstrations when needed
Benefits of Contracting With Us
- Freedom to work from anywhere
- Flexible scheduling options
- Opportunity to directly impact patients' quality of life
- Ongoing professional development in sleep therapy advancements
- Potential for long-term relationship and growth
Qualified candidates who are passionate about helping patients succeed with CPAP therapy are encouraged to apply. Join us in our mission to improve sleep health through accessible, high-quality telehealth CPAP support services.
Salary
$35 - $45 per hour